For quality service and experienced technicians,
bring your BMW to Advanced Service Automotive!



Advanced Service Automotive Knows BMWs!

 

ASA's Code of Ethics

To peform high quality repair service at a fair and just price.

To use only proven merchandise of high quality distributed by reputable firms.

To employ the best skilled technicians obtainable.

To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

To have a sense of personal obligation to each customer.

To promote good will between the motorist and members of the association.

To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.

To offer the customer a price estimate for work to be performed.

To furnish or post copies of any warranties covering parts or services.

To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.

To notify the customer if appointments or completion promises cannot be kept.

To maintain customer service records for one year or more.

To exercise reasonable care for the customer's property while in our possession.

To maintain a system for fair settlement of customer's complaints.

To cooperate with established consumer complaint mediation activities.

To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.

To uphold the integrity of all members of the Automotive Service Association.

SOURCE: http://www.asashop.org/about/ethics.htm

 


 

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HOURS

8:00 am - 6:00 pm
Monday - Thursday

8:00 am - 5:00 pm
Friday

After Hours Drop-off Available

Free Shuttle Service Available


 

CONTACT INFORMATION

801-968-5680

4485 West 3500 South
West Valley City, UT 84120
Click here for a map
Bob & Julie McMann, Owners
email Bob McMann
email Julie McMann


 

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